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paper tube FAQ
KNOWLEDGE BASE2020-02-22T15:06:06+00:00

Categories

Dimensions and Tubes Styles

 

How many tube styles do you create?2020-02-20T16:30:44+00:00

1-piece tubes with metal lid, aluminum easy open end or wooden cap.
2-piece tubes where the cap fits on top of the base when the tube is closed.
3-piece tubes where the cap fits on top of the lip.

How are dimensions measured?2020-02-20T16:28:34+00:00

Normally, diameter and height of you tubes are required. If you are not sure, please offer the size of your item. We can suggest a proper dimension to you. Based on the limitation of machine, diameter is 10 to 320mm, height is 10 to 350mm, no limit for no curling tube.

dimension

Material

What kind of material do you use? Is it eco-friendly?2020-02-20T16:35:56+00:00

White kraft paper : Manufactured in 100% pure pulp, environmental and non-toxic, recyclable, of high tenacity and intensity, high bursting strength index, widely used in winding paper tubes, common thickness is 120-300g.

Brown kraft paper : brown color, of high tension, high tearing strength, common thickness is 120-300g. 

Black kraft paper : fine and smooth, strong and thick, of high folding strength, and high tension, common thickness is 120-300g.

Art paper : Surface is very smooth and flat, of high whiteness and glossiness, the printing is three-dimensional, color is bright and very nice, widely used in wrapping tubes, common thick is 157g.

Offset paper : Weak scalability, good smoothness and whiteness, tight quality, used in winding paper tube, but it occurs galling, quality is not as good as white kraft paper.

Printing

Beyond printing do you have other customized options?2020-02-20T16:53:18+00:00

Yes, we have hot stamping, UV, embossing, debossing, ect..

Can I have my own design on the packaging?2020-02-20T16:43:31+00:00

Of course, we got different printing, coats, finishes, nik-naks, you name it! Don’t let anything limit your creativity! From gloss lamination to stamping, we’ll give your custom packaging solution a nice finish to leave your customers wanting more.

CMYK: C is cyan, M is magenta, Y is yellow, K is black, 4 kinds of color ink is mixed to print, which is printing aligned way.

Pantone color: Pantone is known worldwide as the standard language for color communication from designer to manufacturer to retailer to customer.

cymk or pantone

Prototype and Bulk Production

How can I guarantee the quality of goods for the bulk production?2020-02-20T16:59:20+00:00

Third party examination is accepted in the course of the production or after production. Furthermore, we will send you some videos or pictures of the products.

What’s the approval process before the bulk production?2020-02-20T16:57:40+00:00

You have to confirm the final artwork, including the content, dimension, and the prototype, check the quality, details, give us some comments, so that we can make some adjustments.

Can I separate designs/artworks in one order?2020-02-20T16:56:55+00:00

Yes, you can. But we suggest you order the same size of tubes, or else there will be extra charges.

How can I have a prototype and how many days?2020-02-20T16:55:12+00:00

Before you have your prototype, you will have a die out for your own design if you need, which is supplied by us.
We get your design file in AI/PDF/CDR to print, around 5-7 days it will be finished.

to make a prototype

Pricing

What are your payment terms and turnaround time?2020-02-20T17:01:30+00:00

Proforma invoice will be submitted to you. 30% of deposit by telegraphic transfer for purchase order, pay 70% balance of shipping quantity before delivery. Delivery time is around 15-20 days(depends on your order quantity) after payment and art work confirmed. Please note that it’s subject to change based upon payment received time.

What is the pricing including?2020-02-20T17:00:45+00:00

You will get ex-work, FOB, CIF price in USD, which depends on your requirements. Printing, tubes, packing carton boxes are included in the quote.

Shipping and After-sales Service

What’s your refund policy?2020-02-20T17:03:46+00:00

Since all the tubes are customized, we don’t allow returns. But if you don’t satisfy with the quality, we have professional specialist follows up your case, and there will be solutions to fix your problem.

How much is the shipping?2020-02-20T17:03:10+00:00

It depends on some factors, like volume, the way of shipping, by air or by sea. You can arrange the shipping by yourself or we can arrange with you.

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